Frequently Asked Questions
1. How can I purchase Nancy Tillisch Handmade jewelry?
- You can visit our online store and place an order there or by email.
2. What is the shipping policy?
- We ship via USPS and provide tracking information once the order is shipped. Please allow 2-3 business days for the order to be processed and shipped.
3. What is the return policy?
- We accept returns of unused and undamaged items within 14 days of the delivery date. Please contact us via email to initiate the return process. We will provide a return label and deduct the shipping fee from the refund amount.
4. What payment methods do you accept?
- We accept all major credit cards and PayPal. All transactions are processed securely via SSL encryption. Your payment information is never stored on our servers and is always kept confidential.
5. What is your privacy policy?
- We respect your privacy and are committed to protecting your personal information. We collect your name, email address, shipping address, and payment information only for the purpose of processing your order. We never share or sell your information to third parties.
If you have any other questions, please contact us by email at nancytillischhandmade@gmail.com
